Cex

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3.9

( 8 reviews )

Videos & Video Game Rental, Electronic shop

Closed 09:00 AM - 06:00 PM See Hours

53-57 High St, Inverness IV1 1HT, United Kingdom +44 3301-235-986

CeX is a well-established brand known for its expertise in buying, selling, and exchanging a wide range of entertainment products. With a presence in numerous locations worldwide, CeX has become a go-to destination for gamers, movie enthusiasts, and tech enthusiasts alike. The brand prides itself on offering competitive prices, a vast selection of games, DVDs, Blu-rays, and second-hand tech products, as well as a reliable warranty program. With a dedicated team of knowledgeable staff, CeX ensures that customers receive excellent service and access to the latest trends in the entertainment industry. Their commitment to customer satisfaction is evident through their extensive reviews, which highlight the positive experiences of numerous satisfied customers. CeX continues to innovate and adapt to cater to the changing needs of their clients, making it a trusted name in the entertainment retail sector.

Amenities and More

Accessibility
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service options
- In-store shopping
- In-store pick-up
Offerings
- Repair services

Reviews

3.9/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

A wong

March 22, 2024

We visited this store in search of the final season of an important TV series for me. Unfortunately, we couldn't find it on the shelves, but I came across a PS2 game that piqued my interest, so I took it to the counter to assess the quality of the establishment. I received immediate assistance, and I engaged in a conversation with the salesperson about video games, which were evidently their area of expertise and passion. The salesperson was clearly well-versed in the gaming industry and had a strong understanding of the market. They also provided us with information about warranties and return policies, given that we are not from the UK. Additionally, the salesperson recommended checking out the Edinburgh store, where I might find the DVD box set I was looking for. Pros: Knowledgeable service Excellent selection Clean in-store ambiance Competitive pricing Warranty information

Seth galentine

March 22, 2024

Good price for the games I traded in, reasonable selection of used titles and hardware. Staff were helpful.

Mike “ornery”

March 22, 2024

Helpful staff in store. I've been trying to use the 'Drop and Go' section on the website, but it just freezes. Not great, so will need to bring in more items individually.

Jason

March 22, 2024

Cex (pronounced sex) is great. As a guy with many needs that can be satisfied with Cex, I'm a regular visitor. As a player of many video games from consoles and platforms of all ages and ranges, this place is class. Some of the prices are a little marked up. I remember during the pandemic the mark up of PS5 consoles. I think to myself how much this contributed to inflation to the cost of living... But then I go and buy Brian Lara Cricket for PS2 for 50p and then there is balance in the force again. If you need a place to go whilst your partner intends on wasting 3 hours in Primark buying fast fashion, then go here and enjoy a little cex-y time.

Konstantinos tsoukalas

March 22, 2024

awesome sauce place, got a nintendo switch there and it was a pretty simple process, condition was excellent. i also noticed xbox 360 games are a massive bargain. Awesome place again im coming back soon

Mark kelley

March 22, 2024

Ok if you are completely out of money but being honest if can wait a few days you will find a better price for your goods just about any wear one of the biggest problems is they have no competition hear don’t know about other stores though

Ed aten

March 22, 2024

Very friendly staff got in the shop about 5min to closing time on Sunday brought a drone very happy

Jared

March 22, 2024

Awful place. Loud heavy metal music blaring out of speakers, unable to hear and speak to staff. Rude and incompetent staff who don't understand how basic electrical items work etc. I tried to explain how the charger connected to a smart watch, only to be told it doesn't connect, that's because it's a magnetic fitment, of course it's not a solid connection. The staff member kept picking up the watch, shaking it and making the charger fall off. Then said it won't stay on. I tried to explain that when the watch is on charge you place it down and don't move it till it's charged. Only for the staff member to shake it again saying it doesn't stay connected. I think the research and development Casio put into the watch and charger overrides some clueless staff member. Overall a terrible place, much better to use the online option. I sent everything online and I got payment no problem. The business it's self is good, Inverness staff are just lacking training and customer service skills